Before placing your order, think carefully about your size and use the size guide that we provide. Remember that each return generates an impact on emissions and waste, help us reduce it.
If you are not satisfied with the products received or you have simply changed your mind, you can return them within 30 calendar days after delivery. As long as you do it in the same conditions in which you received it.
HOW TO EXCHANGE?
Exchanges are free of charge for purchases over 59.90 €.
1)Click on this link:
https://wastedshoes.com/en/contact-us
Select change subject, indicate order number, product and size to change. We will provide you a link to send your parcel free of charge.
2) Please complete the return/exchange form so that our warehouse can process your order quickly.
3) Pack the order, you can use a different packaging as long as it protects the original Wasted Shoes box so it is not damaged along the way.
4) Once received, we will notify you by email and send the size change.
* Product availability is subject to stock.
* *The first change is free. If you wish to make more changes, they will be handled as a return.
HOW TO RETURN?
1)Click on this link:
https://wastedshoes.com/en/contact-us
Select returns subject, indicate order number, product to return.
2) Please complete the return/exchange form so that our warehouse can process your order quickly
3)Pack the order, you can use a different packaging as long as it protects the original Wasted Shoes box so it is not damaged along the way.
4) Send the items to the following address:
Av. de Castilla, 54 (Forward Future), 28830 San Fernando de Henares, Madrid, España
5) Once received we will notify you by email and we will make the refund.
The refund will be made within 2-5 working days from receipt in our warehouses,
through the payment method used to place the order (credit card or Paypal).
* The customer bears return costs
RIGHT OF CANCELLATION
For a full refund, shoes must be in their original condition and show no signs of wear. We recommend trying on shoes indoors only until you are sure of your purchase.
Company reserves the right to refuse returns if it determines, in its sole discretion, that the customer is attempting to return worn items or for any other violation of this return policy.