Before placing your order, think carefully about your size and use the size guide that we provide. Remember that each return generates an impact on emissions and waste, help us reduce it.
- Free shipping across Europe from € 99
- Returns FREE across Europe
- Shipping to Spain (peninsula) for orders under € 99 is € 4.90.
- Balearic Islands, Canary Islands, Ceuta and Melilla it is € 9.90
- Shipping to the rest of Europe for orders under € 99 is € 9.90
If you are not satisfied with the products received or you have simply changed your mind, you can return them for FREE within 30 calendar days after delivery. As long as you do it in the same conditions in which you received it.
REQUEST CHANGE OR RETURN
1) Just click on this link:
And contact us requesting a refund
2) Pack the order in the original box (different boxes can be used but recycling is highly recommended whenever possible) and stick the new label on, making sure the original label is covered up.
3) For orders in Spain, a collection will be requested with the deliveryman.
For the rest of Europe you can leave your return at an Access Point or call to arrange a collection with the deliveryman.
4) Wait for the return confirmation and refund
You will receive a confirmation email the moment your order has been successfully returned to our warehouse.
The refund will be made in 2-3 days,
Through the payment method used to place the order (credit card or Paypal).
At this time we do not offer changes, we invite you to place a new order to do a change of size, color or model.
Right of cancellation
Keep in mind that as long as you have the products, you are responsible for keeping them safe and in good condition.
If returns are made due to change of opinion (right of cancellation), a full refund of shipping costs will be made
The company reserves the right to refuse returns if it determines, in its sole discretion, that the customer is attempting to return worn items or for any other exploitation of this return policy.